Privacy Policy

The AI-PROFICIENT project is committed to protecting your privacy and is developing technology that gives you the most powerful and safe online experience. This Privacy Policy applies to the Web Site of the H2020 AI-PROFICIENT project (Grant Agreement No 957391) and governs data collection and usage. The Web Site falls under the responsibility of the AI-PROFICIENT Consortium and is concerned with the dissemination and exchange of information about the research conducted in the course of the project and the outcome of this work. By using the Web Site of the AI-PROFICIENT project, you consent to the data practices described in this statement.

1. Policy Scope

This Privacy Policy applies to this Website and it applies regardless of whether you use a computer, mobile phone, tablet, TV or other device.

2. Personal Data that this Website collects provided by you and how we use it

Unless stated otherwise in detail in the relevant sections of the Website, Personal Data generated from the use of our Website is processed as follows:

a. Contact via electronic mail (e-mail)
Should you choose to send us an email, you can exploit the “mailto” function embedded in our Website. Clicking on the corresponding button generates an e-mail to Please note that your name and e-mail address is the only data we collect required for the specified purpose. Without this information we are unable to answer to your message and address it to you personally. The legal basis for processing Personal Data for the purposes set out in this Section 2 is art. 6(1)(b) of GDPR as the processing is necessary for the response to requests from the interested party.

b. Communication via contact form available on the website
Should you wish to contact you for sending you communications, newsletters and other promotions via e-mail or other electronic communications channels, you can exploit the contact form available on our Website which asks for your consent on this Privacy Policy. By consenting, you agree that we are allowed to process your personal data (name and e-mail address) for this purpose in the manner and under the conditions outlined in this Privacy Policy.

c. Site visitation tracking
We use Google Analytics (GA) to track user interaction and for statistical reasons. We use this data to determine the number of people using our site, to better understand how they find and use our web pages and to see their journey through the website.

Although GA records data such as your geographical location, device, internet browser and operating system, none of this information personally identifies you to us. Your computer’s IP address is anonymized by GA services and cannot be used to personally identify you. We consider Google to be a third party.

GA makes use of cookies, details of which can be found on Google’s developer guides. For your information, our Website uses the analytics.js implementation of GA. Disabling cookies on your internet browser will stop GA from tracking any part of your visit to pages within this website.

3. How we store your Personal Data

If you submit your contact details via the preferred e –mail message or the contact form, the only personal data will be stored is your name and email address we receive from you. We will not share your contact details with no one and will be securely stored by AI-PROFICIENT with access only by authorized personnel. This is currently the two occasions where personal data will be stored by this Website.

We utilize state-of-the-art technology to store your data. The following safeguards are used, for example, to protect your personal data from misuse or any form of unauthorized processing:

  • Access to personal data is restricted to a limited number of authorized persons for the stated purposes.
  • The IT systems used for processing data are technically isolated from other systems to prevent unauthorized access and hacking.
  • Access to these IT systems is constantly monitored to detect and prevent misuse in the early stages.

4. How long we will keep your Personal Data for

We will keep your personal information only for as long as it is relevant and useful for the intended purpose for which it was originally collected, or as required by law.

5. Cookies

This website uses cookies to improve your experience while you navigate through the website. Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. We also use third-party cookies that help us analyze and understand how you use this website. These cookies will be stored in your browser only with your consent. You also have the option to opt-out of these cookies. But opting out of some of these cookies may affect your browsing experience.

The required cookies are always active. These cookies are needed to provide basic functionalities as you browse around the website .

Analytics cookies are responsible for running the Google analytics service. Without them, it will not work. It can be on/off as per the visitor’s choice.

Personalization cookies are used to improve the overall experience of persons who visit the project web page. These cookies are optional as well. They track visitors browsing history and highlight the new, not opened items of the page.

6. Data Breaches

We will report any unlawful data breach of your data within 72 hours of the breach if it is apparent that personal data stored in an identifiable manner has been stolen.

7. What are your rights with respect to your Personal Data

Under the General Data Protection Regulation [Articles 15-21], you have a number of important rights free of charge. In summary, those include rights to:

Right of access:
You have the right to be aware and verify the legitimate nature of the processing. So, you have the right to access your personal data and receive additional information about how we process it.

Right to rectification:
You have the right to study, correct, update or modify your personal data by contacting AI-PROFICIENT at the

Right to erasure (Right to be forgotten):
You have the right to request deletion of your personal data when we process it on your consent or in order to protect our legitimate interests. In all other cases (such as, where there is a contract, obligation to process personal data legally required, or public interest), this right is subject to specific restrictions or shall not exist, as the case may be.

Right to restriction of processing:
You have the right to request a restriction of the processing of your personal data in the following cases: (a) when the accuracy of the personal data is contested and until the accuracy is verified (b) when you oppose the deletion of your personal data and request the restriction of their use instead, c) when personal data are not needed for processing purposes, they are however required for the establishment, exercise, or defense of legal claims, and (d) when you object to the processing and the decision on your objection to processing is pending.

Right to object to processing:
You have the right to object at any time to the processing of your personal data where, as described above, the processing is based on the legitimate interests we pursue as data controllers, as well as, for the purposes of direct marketing and consumer profiling, if applicable.

Right to data portability:
You have the right to receive your personal data free of charge in a format that allows you to access, use, and edit them with commonly used editing methods. You also have the right to ask us, in case it is technically feasible, to transmit the data directly to another controller. Your right to do so exists for the data you have provided to us and is processed by automated means based on your consent or for the execution of a relevant contract.

Right to withdraw your consent:
In cases where processing is based on your consent, you have the right to withdraw it without affecting the lawfulness of processing based on consent prior to its withdrawal.

If you would like to exercise any of those rights, please:

  • contact us using our Contact details below
  • let us have enough information to identify you,
  • let us have proof of your identity and address, and
  • let us know the information to which your request relates.

8. Time limits for compliance with your rights as Data Subject

We make every effort to comply with all requests within 30 days. However, this period may be extended for reasons relating to the specific right or complexity of your request.

9. Who is responsible for the processing of your personal data?

Your personal data are processed by AI-PROFICIENT project which has received funding from the European Union’s Horizon 2020 research and innovation programme under grant agreement No 957391. You can contact us via e-mail at

10. How to complain

We hope that we can resolve any query or concern you raise about our use of your Data However, if you believe that we have not responded in an appropriate manner to your complaints or concerns, the General Data Protection Regulation also gives you the right to lodge a complaint with your local data protection or supervisory authority, in particular in the European Union (or European Economic Area) state where you work, normally live or where any alleged infringement of data protection laws occurred.

11. Changes to our Privacy Policy

The AI-PROFICIENT project will occasionally update this Privacy Policy to reflect consortium and customer feedback. The AI-PROFICIENT project encourages you to periodically review this Privacy Policy to be informed of how the AI-PROFICIENT project is protecting your information